John, an insurance salesman walked into the offices of a medium-sized construction firm. He'd been looking forward to this meeting, as he'd always wanted to get their business. He had heard the company had been around for many years.
The older woman at the desk asked if she could help him and he confidently blurted out, "I have an appointment with Mike, the owner." She replied, "It'll just be a minute, please have a seat." More or less ignoring her he stood looking out the window of the office. She then remarked, "Mike's on his way up." He silently continued looking out the window, thinking about the commissions he'd make on this sale and that it'd be a great down payment on a new Porsche.
Mike arrived, and invited the salesman to his office. They got along quite well, and shared stories about some of their mutual acquaintances. John then gave a flawless pitch on the benefits of obtaining insurance through his firm. Mike was clearly impressed. He told John that they'd be very interested in his offerings.
Just then, Mike's phone rang. He answered, and just stood listening. "Right, right. OK, I see." he quietly said. He then hung up the phone, and turned to John. "I think we're going to have to pass John." he informed him. John was stunned. Everything had gone so perfectly. He then asked Mike, "I thought you were interested. What happened?"
Mike then replied, "The woman at the front desk is my mother. She's been the owner of the company since my father died years ago. She told me you ignored her and informed me that I could not, under any circumstances, buy anything from you." John recalled his casual indifference with deep regret. He started to say, "But, Mike, I didn't..." John cut him off, saying, "There's nothing left to say, thanks for stopping by."
He then silently escorted him to the door.
Moral: You only pay for the kindness you don't give.
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